When a Hurricane Strikes, Keep Your Phone Ringing

Hurricane Katrina. Hurricane Rita…. What happens when a natural disaster such as a hurricane occurs, preventing your agency from opening its doors? You need a back-up plan to be able to take your customers’ phone calls. NMSDATA “keeps the lights on” when the unexpected happens and you’re unable to provide a key agency service to customers during a hurricane: someone to call, someone to convey what is going on in their home, their business, etc. It’s as if you have your own answering service off premises.

CatCalls 911 steps in when your agency can’t. Your calls will seamlessly be redirected to our Call Center so that none of your customers’ calls are missed when your operation is down. Our trained agents will take your messages and let your customers know that their needs will be responded to as soon as you’re up and running. We will provide you with all your messages and the information garnered so that you can follow up.

CatCalls 911 agent reps will treat your callers as if they were our own. Our goal is to make them feel as though they've reached your front office, providing a seamless and transparent telephone answering service solution.

Availability

CatCalls 911 is available in the following states and only in the event of a hurricane: Alabama, Florida, Georgia, Louisiana, Mississippi, New Jersey, New York, North Carolina, South Carolina, Texas and Virginia. The service is limited to 20 insurance agencies in each state.

The service is provided only in the event of a hurricane.*

Pricing

*NMSDATA guarantees that we will serve as the client’s answering service in the event of a hurricane as long as our location (Laguna Hills, CA) is not affected by said disaster.